Terms & Conditions
Below is a combined draft for your Shopify page. Replace anything that doesn’t match how you operate before publishing it.
PARTY GALORE TAMPA TERMS & CONDITIONS
Effective Date: September 3, 2026
These Terms & Conditions apply to all purchases, payment links, invoices, balloon orders, event décor services, proposal packages, deliveries, pickups, installations, and rentals provided by Party Galore Tampa LLC (“Party Galore Tampa,” “we,” “us,” or “our”).
By placing an order, signing an agreement, paying an invoice, submitting a deposit, or completing payment through one of our payment links, the customer acknowledges that they have reviewed and agreed to these Terms & Conditions.
-
ORDERS AND PAYMENTS
Full payment is required for ready-to-go balloon bouquets and orders unless otherwise stated.
Custom event décor and proposal services require a 50% non-refundable deposit to reserve the event date. An event date is not secured until the required deposit has been received.
Unless otherwise stated in writing, the remaining balance is due five calendar days before the scheduled event. Orders placed within five days of the event may require full payment at booking.
Failure to pay by the due date may result in cancellation of services without a refund of amounts previously paid.
Applicable taxes, delivery charges, travel fees, venue fees, parking, valet, tolls, processing fees, and approved add-ons may be charged separately.
-
CUSTOM ORDERS AND DESIGN
All balloon arrangements and event designs are handmade and customized. Reference images are used for inspiration only and do not guarantee an exact reproduction.
Balloon colors may appear different in person because of lighting, photography, screen settings, balloon size, inflation, layering, and manufacturer variations.
If a requested balloon, flower, prop, or decorative item becomes unavailable, Party Galore Tampa may substitute an item of similar color, style, quality, and value while preserving the overall design.
Customers are responsible for providing accurate colors, names, ages, dates, wording, addresses, delivery instructions, and other customization details. Party Galore Tampa is not responsible for errors resulting from information supplied or approved by the customer.
-
CANCELLATIONS AND REFUNDS
Deposits, custom balloon orders, personalized products, special-order materials, and completed services are non-refundable to the extent permitted by law.
If the customer cancels an order or event, payments already made may be retained to cover reserved time, planning, labor, purchased materials, administrative work, and lost booking opportunities.
No refunds will be issued for products or services that have been properly prepared or completed according to the confirmed order.
Approved refunds, when applicable, may exclude processing fees, customized materials, completed labor, delivery charges, and other nonrecoverable expenses.
-
CHANGES AND RESCHEDULING
All requested changes are subject to availability and may result in additional charges.
Changes to the event date, time, location, color palette, design, quantity, wording, or package are not guaranteed after booking.
Rescheduling requests must be submitted in writing. Approval depends on availability, and a rescheduling fee or additional material and labor charges may apply. Payments already made will remain non-refundable.
-
PICKUP ORDERS
Customers must collect orders during the confirmed pickup window. Late pickup must be approved in advance and may not be available.
Once an order has been picked up, the customer assumes responsibility for transportation, handling, temperature exposure, storage, and installation.
Party Galore Tampa is not responsible for balloons damaged after pickup because of improper vehicle space, sharp objects, heat, cold, wind, rain, pets, children, or incorrect handling.
Customers should arrive with a clean, climate-controlled vehicle and enough unobstructed space for the arrangement. Balloon arrangements should never be placed in an open truck bed or left inside a parked vehicle.
-
DELIVERY
The customer must provide a complete and accurate delivery address, contact number, delivery time, parking instructions, gate code, unit or room number, and any access information required.
The customer is responsible for confirming that someone is available to accept the delivery. If delivery cannot be completed because the recipient is unavailable, the address is incorrect, access is denied, or the customer cannot be reached, redelivery and waiting fees may apply.
Delivery times are scheduled within an agreed delivery window and may be affected by traffic, weather, venue access, security procedures, elevators, parking, and other circumstances outside our control.
Delivery fees are based on location and order requirements. Additional charges may apply for long-distance delivery, difficult access, stairs, parking, valet, tolls, waiting time, or last-minute location changes.
-
BALLOON CARE AND LIFESPAN
Balloon lifespan varies based on balloon type, temperature, sunlight, humidity, wind, handling, and environmental conditions. Party Galore Tampa does not guarantee a specific float time or lifespan after delivery, pickup, or event completion.
Balloons must be kept indoors in a climate-controlled environment whenever possible. Direct sunlight, excessive heat, cold, rain, wind, rough surfaces, and sharp objects may cause balloons to fade, oxidize, shrink, expand, or pop.
Outdoor balloons are especially sensitive to weather and may not last as long as indoor balloons.
-
OUTDOOR EVENTS AND WEATHER
Outdoor installations are subject to weather and site conditions. Heat, rain, wind, lightning, humidity, uneven ground, sand, and other environmental conditions can affect the appearance, placement, safety, and lifespan of décor.
Party Galore Tampa may modify, relocate, delay, reduce, or discontinue an installation if conditions are unsafe for our team, customers, guests, equipment, or décor.
The customer is responsible for arranging an approved indoor or covered backup location when appropriate. Weather-related changes, additional labor, replacement materials, return trips, or rescheduling may result in additional charges.
-
VENUE ACCESS AND APPROVAL
The customer is responsible for obtaining permission from the venue, hotel, property owner, park, beach, or other location before installation.
The customer must provide accurate setup and breakdown times and disclose loading restrictions, insurance requirements, stairs, elevators, security procedures, parking rules, flame restrictions, attachment restrictions, and venue requirements in advance.
Additional charges may apply if venue conditions or access requirements differ from the information provided by the customer.
Party Galore Tampa is not responsible for delays, modifications, or incomplete installations caused by restricted access, venue rules, late room availability, or actions by venue staff.
-
RENTALS AND PROPERTY
All rental items—including backdrops, arches, stands, frames, signs, candles, candelabras, props, equipment, and reusable décor—remain the property of Party Galore Tampa unless specifically sold to the customer in writing.
Rental items may not be moved, altered, climbed on, removed, or taken from the event location without permission.
The customer is responsible for loss, theft, breakage, stains, water damage, misuse, or damage occurring between installation and collection. Repair or replacement charges may apply.
-
SAFETY
Balloons, ribbons, strings, floral materials, candles, frames, and decorative items are not toys. Children and pets must be supervised around all décor.
Uninflated or broken balloons may present a choking hazard. Customers are responsible for informing Party Galore Tampa of any latex allergies before placing an order.
Customers and guests must not climb, hang from, pull on, or interfere with balloon structures, backdrops, arches, signs, stands, or electrical décor.
-
PHOTOGRAPHY
Party Galore Tampa may request permission to photograph completed décor for portfolio and marketing purposes. We will make reasonable efforts to protect customer privacy and will not intentionally publish private information or identifiable images of customers, children, guests, or private residences without permission.
-
EVENTS BEYOND OUR CONTROL
Party Galore Tampa is not responsible for delays or inability to perform caused by severe weather, natural disasters, government restrictions, road closures, accidents, venue closures, illness, supply shortages, utility failures, emergencies, or other circumstances beyond our reasonable control.
When possible, we will work with the customer to identify a reasonable alternative. Additional expenses or nonrecoverable costs may apply.
-
PROBLEMS WITH AN ORDER
Any concern regarding an order or service should be reported as soon as possible, preferably before the product is accepted or the event begins, so we have an opportunity to inspect and address the issue.
Customers should contact Party Galore Tampa directly before initiating a payment dispute or chargeback so we can attempt to resolve the matter.
-
CONTACT INFORMATION
Questions, changes, or concerns must be submitted in writing.
Party Galore Tampa LLC
Tampa, Florida
Email: info@partygaloretampa.com
Website: https://partygaloretampa.com
By completing payment, the customer confirms that the order information is correct and that they have read, understood, and agreed to these Terms & Conditions.
